Product details

THE NEON SILICONE IPHONE CASE YOU’VE HAS BEEN LOOKING FOR: GET IT NOW

Discover the latest addition to our store — Neon Silicone iPhone Case. Take a look at our quality selection today. We guarantee the highest quality online, with the best price around.

Our shop stands by reliable, worldwide delivery and a 100% customer satisfaction guarantee. Shop with ease and peace of mind.

DETAILS ON NEON SILICONE IPHONE CASE

If you’re looking for high-quality products at a low price, you’re more than welcome to ADD TO CART This item right now to receive it as soon as possible! Because you’ll hardly find another offer like this!

PRODUCT QUESTIONS & ANSWERS

Do your products live up to the manufacturing standards?
We want to treat our customers with the offers of the highest quality, and the same goes for our Neon Silicone iPhone Case. Therefore, we pay close attention to our manufacturers’ records.

What is it made out of?
We use materials that meet all the required standards. So, all the items we offer, including the Neon Silicone iPhone Case, are of exceptional quality.

Do I need to pay any taxes?
Depending on your location, there might be taxes applied to your purchase. You will be able to see the final cost of your order on the checkout page. Therefore, after you’ve confirmed the order, you are not supposed to pay additional money.

I’m not sure I’m ready to buy it. Is this the right price?
It’s a good offer considering the prices in other online and offline stores, so you are unlikely to find a better offer.

Did other customers like it? What did they say?
According to the feedback of our previous customers, this product has turned out to be an exceptionally great buy because it has lots of advantages which you can see in the “Feedback” section.

If this item doesn’t meet my expectations, could I get a refund?
If you don’t like what you got for whatever reason, we will certainly return the money.

ORDERING & STORE POLICIES

I want to buy more than one unit of this item. But will they arrive all together?
You don’t have to worry about the packages splitting up! Because when you order several units of the same item, they arrive all together even if they are packed separately.

How do you avoid your products breaking on their way to customers?
Your orders are packed in such a way that the risks of damage are minimized.

Does the shipping really take as long as you state it here?
As a rule, the actual delivery time is true to our estimates. However, please allow for 2-3 days’ difference in case of major national holidays or other events affecting your post office’s performance.

Is it still available for purchase?
As long as the ADD TO CART button is active, you have an opportunity to buy this product. So go ahead and do it!

Are you authorized to sell these? Because I don’t want illegal stuff.
As we work directly with the manufacturers, all the products we distribute are licensed.

Will the deal be secure?
Thank you for the question. Please, pay attention to the feedback that our previous buyers provide us with. It clearly demonstrates our proper business record!

Shipping & Payment

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location	*Estimated Shipping Time
United States	10-30 Business days
Canada, Europe	10-30 Business days
Australia, New Zealand	10-30 Business days
Central & South America	15-30 Business days
Asia	10-20 Business days
Africa	15-45 Business days

*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Jocka Bay (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of http://jockabay.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.