Product details

THE NEW CURVED SCREEN SAMSUNG IS HERE (AND SELLING OUT FAST)!

Hurry and get your Curved Screen Samsung from our store right now, because we’re running low on inventory!

This product is one of our most exciting additions to our online selection, and all our shoppers have taken notice.

It’s selling fast, so just choose the Phone Model and Color you want and press ADD TO CART to get your own Screen Protector.

CURVED SCREEN SAMSUNG: DETAILED INFORMATION

As you can see, we offer you to buy a high-quality product at a reasonable price. However, remember that the number of items is running low. So, click on the ADD TO CART button, if you like this product.

PRODUCT QUESTIONS & ANSWERS

Is this a product of high quality?
Don’t worry, because we use only top quality materials to make the Curved Screen Samsung.

Can I expect your product to meet manufacturing standards?
There is nothing to worry about because our supplier manufactures the Curved Screen Samsung in accordance with all the required standards.

Does the price include taxes?
You will be able to see the final purchase cost together with the taxes (if applicable) on the checkout page. In other words, you can see if you have to pay extra before you confirm the order.

Can’t really see the price, please confirm?
The price for a single product is the US $9.95.

Did other customers like it? What did they say?
According to the feedback of our previous customers, this product has turned out to be an exceptionally great buy because it has lots of advantages which you can see in the “Feedback” section.

If I don’t find the Screen Protector suitable, can I get a refund?
Glad to inform you that we are responsible for the products we sell. That’s why, if something is wrong with your order, please contact the store’s support service. Our experts will help you to find a way out of your situation.

ORDERING & STORE POLICIES

Can you make it in a way that I would be able to receive three of these simultaneously?
If you order several units of the same product, they arrive together, but each of them may have a separate package.

Do I have to indicate my personal address? Can I request the package to be sent somewhere else?
Glad to inform you that it’s of no importance to us where and to whom to send the package. Therefore, you can freely indicate an address different from your place of living.

Can I expect the Screen Protector to be delivered in the same period of time as you state here?
We do everything to calculate the delivery time as accurately as possible. However, the external factors influencing your local post office’s performance may result in minor changes to the actual delivery time.

I accidentally ordered the wrong Phone Model and Color. How can I change the order details? Or should I cancel it?
You can always message our support center and describe your situation. They will solve your problem at short notice.

Lots of stores sell similar stuff. So why would I order from you?
We work directly with manufacturers, which is why we can offer affordable prices for all our products. Moreover, we pay much attention to customer service, and our support team is always willing to help you in solving any problems.

Can I trust this store?
Our store is known as a reliable online shopping destination. Feel free to check previous buyers’ reviews on the product pages, for example, to make sure we deliver what we promise!

Shipping & Payment

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location	*Estimated Shipping Time
United States	10-30 Business days
Canada, Europe	10-30 Business days
Australia, New Zealand	10-30 Business days
Central & South America	15-30 Business days
Asia	10-20 Business days
Africa	15-45 Business days

*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Jocka Bay (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of http://jockabay.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.